We offer and manage a tool for our clients that enables us to get alerted when their business has been reviewed on the most popular review sites. Plus, with this tool, we will be able to see all of the reviews for your business and be able to respond to reviews on your behalf or we will let you know so you can respond directly.
A question we often receive is “Can you remove bad reviews from the internet?” Unfortunately, in most cases, that is not possible and any company that promises that service is not being honest with you. So, the best way to deal with a negative review is by responding to the review in a professional manner and improving any processes in your business that may have contributed to that negative review. We can provide coaching on addressing and responding to negative reviews.
Key Stats of Online Reviews
trust online reviews as much as personal recommendations
required before consumers believe a business’s star rating is accurate
up over past 3 years
Reviews as a ranking signal on Google search
Let’s Make Things Happen
Book a call to learn how we can grow the online reputation of your business.